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Lifeline Crisis Support services remain available throughout COVID-19 and beyond

This year, the physical distancing restrictions will see Volunteer Week celebrations a little different to usual across Lifeline Australia. Every year, Lifeline celebrates its workforce of over 10,000 volunteers who provide retail, admin and crisis support hours to ensure that no person in Australia has to face their darkest moments alone.

lifeline 13 11 14 crisis line has been receiving record numbers of calls and our Crisis Supporters have been responding to a call every 30 seconds. In April, they answered close to 90,000 calls, volunteering up to 30,000 hours of their time and creating life-saving safety plans for 3,790 Australians.

They have over 10,000 volunteers currently working through some the hardest times in history.

Lifeline is Australia’s leading suicide prevention service, operating the 13 11 14 telephone line within 40 centres around the nation. The service expects to respond to well over one million requests for support this year, creating an average of 120 safety plans to keep a person experiencing suicidal ideation safe every day.

Natasha Ferre Bentley interviewed CEO, Colin Seery to find out how Lifeline have been able to work through one of the hardest years in history and prevent suicide.

If you are feeling overwhelmed, in crisis or emotionally distressed, it is essential that you speak to someone you trust, your GP or please contact Lifeline on 13 11 14 at any time of the day or night.


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